Contact LigoSocial support

Click Contact Support at the bottom of the app sidebar and send a ticket, or email [email protected] from the email address on your LigoSocial account. We reply by email.

Send a ticket from the app

1. Sign in at app.ligosocial.com.
2. Click Contact Support at the bottom of the left sidebar.
3. Choose Bug report, Feature request or Help.
4. Fill in Subject and Details.
5. Click Send ticket. You see Ticket sent and we reply to your account email.

Other ways to reach us

• Email: [email protected]. Write from your account email so we can find your account.
• Help center chat: click the help button in the bottom-right corner of ligosocial.com or the app. The assistant answers from these articles and can pass your question to our team.
• Lee: if you use Lee by email, you can ask for help there too. See Talk to Lee by email.

What to include

• What you were trying to do and what happened instead.
• The page or feature (for example Publishing Hub or the Chrome extension).
• A screenshot, if you can.
• For billing questions, the date of the charge or the receipt.

Never send us your LinkedIn password or card details. We never ask for them.

Answers to common questions

• Why did LinkedIn disconnect?
• Cancel your subscription
• I paid but my plan did not upgrade
• Where do I find the comments LigoSocial generated?