Why did LinkedIn disconnect, and how do I reconnect?

LinkedIn ends every app’s connection after about 2 months as a routine security measure, and sooner if access is revoked on LinkedIn’s side. To fix it, reconnect in Settings, Integrations, then reschedule any post that moved back to Drafts. Nothing you wrote is lost.

How to reconnect

1. Open app.ligosocial.com/settings#integrations.
2. On the LinkedIn row, click Refresh Connection (shown after the connection has dropped) or Connect (shown if you disconnected it yourself). To renew before it expires, click Disconnect, then Connect.
3. If you clicked Connect, choose Personal Profile (or Company Page) and click Continue. Refresh Connection skips this step and keeps your previous account type.
4. Approve the request on LinkedIn.
5. Check that the row shows Connected as: your name with a new Expires on date.

Faster option: if we emailed you about a failed post, click the reconnect button in that email. The link works for 24 hours, only for your account, and publishes the waiting post as soon as you reconnect.

Why it happens

• Normal expiry. LinkedIn connections for apps last about 2 months. This is LinkedIn’s rule and applies to every tool that posts for you.
• Access revoked on LinkedIn. LinkedIn can end the connection early, for example after you remove LigoSocial from your LinkedIn data sharing settings or after LinkedIn asks you to sign in again.
• You clicked Disconnect on the LinkedIn row in Settings.

How LigoSocial warns you

• 3 days before expiry: an email titled “LinkedIn Connection Expiring Soon” with a Reconnect LinkedIn button.
• 7 days before expiry: Settings shows Expires in N days in amber.
• Before a scheduled post: if the connection looks broken, we email you about that post.
• In the calendar: a “LinkedIn Connection Expired” message when you schedule.

What happens to scheduled posts

If the connection has expired when a post is due:

• The post is not published. It moves back to Drafts, so nothing is lost.
• You get an email with a copy of the post and a one-click reconnect link. On the mobile app you also get a notification.
• After you reconnect, open the Publishing Hub or Content Calendar and schedule the post again (unless you used the one-click link, which publishes it for you).

Times in these emails are shown in UTC.

If your post failed but LinkedIn is still connected

LigoSocial tries to publish 3 times before giving up. If LinkedIn still refuses, you get an email titled “Your Scheduled LinkedIn Post Failed to Publish” and the post returns to Drafts. Check the post for very long text or unsupported media, then schedule it again. If it fails twice, contact support.

For agencies and ghostwriters

The Agency Dashboard marks clients with LinkedIn expired. Use Send LinkedIn reconnect reminder to email the client a link. Only the client can reconnect their own LinkedIn.

Related articles

• Connect your LinkedIn account
• Schedule and publish posts
• Is LigoSocial safe for my LinkedIn account?