Cancel your LigoSocial subscription
Open Manage Subscription (the Billing page), click Details, then Cancel subscription and follow the steps to Cancel my plan. You keep full access until the end of the period you paid for.
On this page
Open the Billing page (Settings, then Manage Subscription), click Details, then Cancel subscription and follow the steps to Cancel my plan. You keep full access until the end of the period you already paid for, and you will not be charged again.
Cancel your plan
- Sign in at app.ligosocial.com.
- Open Settings at the bottom of the left sidebar and click Manage Subscription. Or go straight to app.ligosocial.com/billing.
- On the plan bar at the top, click Details.
- Click Cancel subscription.
- Review what changes and click Continue to cancel.
- Tell us why you are leaving (one quick question) and click Continue.
- You may see one or two screens with options such as pausing, switching plans or a lifetime offer. To skip each one, click No thanks, continue.
- On Confirm your cancellation, click Cancel my plan.
- You see Your cancellation is scheduled.
The confirm screen shows Full access until your end date and Next charge: None, you will not be charged again.
What happens after you cancel
- You keep every paid feature until the end of your current billing period.
- After that, paid features switch off and your account moves to the Free plan.
- Your work stays saved: posts, drafts, themes and settings remain in your account.
- Scheduled posts after your end date may not publish on the Free plan. Check your Content Calendar.
Cancelling does not delete your account. To remove everything, see Delete your account and data.
Changed your mind?
Before your end date, go back to the Billing page and click Keep my plan (or Reactivate my plan on the confirmation screen). Your plan continues as before.
Other options instead of cancelling
During cancellation you may be offered:
- Pause instead of cancelling, if you are taking a break from LinkedIn.
- Switch to monthly billing or Move to a smaller plan.
- Let us fix it first, to tell the team what is not working.
These are optional. Click No thanks, continue to skip them.
Special cases
- Lifetime deal or AppSumo: there is no recurring subscription to cancel.
- Subscribed in the iPhone app: cancel in your iPhone Settings, your name, Subscriptions. Apple handles those payments.
- Ghostwriting or agency client seat: your plan is managed by your agency. Ask them, or switch back to your own account first.
- Team member with delegate access: the account owner or a delegate with Admin access can cancel. Editors and viewers cannot.
Refunds
Cancelling stops future charges. It does not refund past ones. See What is LigoSocial’s refund policy? for the cases that qualify.
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