# LigoSocial Help Center > Answers for writing, scheduling and engaging on LinkedIn with LigoSocial. Official help articles for LigoSocial. Each article is also available as markdown at the same URL with `.md` appended. Full text of every article: https://help.ligosocial.com/llms-full.txt ## Getting started Set up LigoSocial, connect LinkedIn and publish your first post. - [Connect your LinkedIn account](https://help.ligosocial.com/articles/connect-your-linkedin-account): Go to Settings, open Integrations, click Connect next to LinkedIn, choose Personal Profile and approve the request on LinkedIn. It takes about 30 seconds. - [LigoSocial Onboarding Guide](https://help.ligosocial.com/articles/ligo-onboarding-guide): What happens when you first sign in to LigoSocial: share your LinkedIn profile, role and goals with Lee, get your first post, and know what to set up next. ## Lee, your AI content agent Work with Lee in the app or by email: drafts, scheduling, rules, images and ideas. - [Talk to Lee by Email](https://help.ligosocial.com/articles/talk-to-lee-by-email): Reply to any email Lee sends you, or email lee@reply.ligosocial.com directly, and Lee edits, schedules and publishes your drafts, saves your rules, makes images and turns forwarded emails into post... ## Content themes and ideas Build themes that sound like you and turn them into post ideas worth writing. - [Choosing Example Posts for Your Theme](https://help.ligosocial.com/articles/choosing-example-posts-for-your-theme): Add 3 to 5 example posts to a theme from My Top Posts, the Expert Library or your own copy, and pick examples that make LigoSocial drafts sound like you. - [Creating Your First Content Theme](https://help.ligosocial.com/articles/creating-your-first-content-theme): Create your first LigoSocial content theme: choose guided or manual creation, fill in each field with examples, add 3 to 5 example posts and generate post ideas. - [Reviewing & Selecting Content Ideas](https://help.ligosocial.com/articles/reviewing-selecting-content-ideas): Review, filter, edit and select LigoSocial content ideas, judge which are worth a post, and send the best ones to the Generation Queue. - [Adding Your Own Content Ideas](https://help.ligosocial.com/articles/adding-your-own-content-ideas): Add your own post ideas to LigoSocial by typing or speaking, attach a theme, repurpose existing content, and write ideas that turn into strong LinkedIn posts. - [Theme Optimization & Troubleshooting](https://help.ligosocial.com/articles/theme-optimization-troubleshooting): Diagnose why a content theme gives generic, repetitive or off-target ideas, and fix the right field with before-and-after examples. - [Content Theme Strategy Guide](https://help.ligosocial.com/articles/content-theme-strategy-guide): Build a LigoSocial content theme that brings you the right audience: positioning, topics, audience, background, purpose, complexity and example posts, with examples. ## Writing and publishing posts Generate, edit, schedule and publish LinkedIn posts with images, carousels and video. - [Post Scheduling & Publishing](https://help.ligosocial.com/articles/post-scheduling-publishing): Connect LinkedIn, publish posts right away, schedule them for later, manage scheduled and failed posts, and plan ahead with the Content Calendar in LigoSocial. - [Posting Images, Carousels, PDFs, and Video with LigoSocial](https://help.ligosocial.com/articles/posting-images-carousels-pdfs-and-video-with-ligo): Attach images, a video or a PDF to LinkedIn posts from the LigoSocial Media Library, generate designed carousels, and fix common upload problems. - [Post Labels](https://help.ligosocial.com/articles/post-labels): Turn your pile of draft posts into a clear workflow with LigoSocial post labels, so you and your team know exactly what each post needs before you publish. - [Import Posts from a CSV file](https://help.ligosocial.com/articles/import-posts-from-a-csv-file): Import up to 50 LinkedIn posts at once from a CSV file in LigoSocial, with optional labels and schedule times. Covers the format, examples and fixes for errors. - [Complete Guide to Post Publishing](https://help.ligosocial.com/articles/complete-guide-to-post-publishing): Turn an idea into a LinkedIn post in LigoSocial: generate it, compare variants, edit by hand or with AI, preview, then publish or schedule from the Publishing Hub. - [How to Repurpose Content](https://help.ligosocial.com/articles/how-to-repurpose-content): Turn newsletters, blog posts, meeting notes, transcripts or voice notes into three LinkedIn post variants with Content Repurposing, then save them to drafts. ## Chrome extension and comments Write comments, reply in bulk, save leads and repurpose content right inside LinkedIn. - [Creating Comment Style Packs](https://help.ligosocial.com/articles/creating-comment-style-packs): Turn on ready-made LiGo Styles or build your own comment style from example comments, set a default, and pick it in the LigoAI extension. - [Where do I find the comments LigoSocial generated?](https://help.ligosocial.com/articles/where-to-find-generated-comments): Generated comments appear in the Chrome extension side panel next to the post. There is no saved comment history, so copy the comment you want before closing the panel. - [Browser & Device Requirements](https://help.ligosocial.com/articles/browser-device-requirements): The LigoAI Chrome extension runs on desktop Chrome and Edge. See which browsers and devices work, what you need to get started, and what the extension needs. - [LigoAI Chrome Extension: Feature Overview](https://help.ligosocial.com/articles/introducing-ligoai-extension-v2-0): A tour of the LigoAI Chrome extension: comments, lists, bulk replies, writing, inspirations, drafts, CRM, analytics and where to find each one. - [Bulk Comment Replies](https://help.ligosocial.com/articles/bulk-comment-replies): Draft replies to every unanswered comment on your own LinkedIn post with the LigoAI extension, then copy, edit and post the ones you like. - [Repurpose Content](https://help.ligosocial.com/articles/repurpose-content): Turn articles, transcripts and posts into three LinkedIn post variants in your voice with the Write tab of the LigoAI Chrome extension. - [Content Inspirations](https://help.ligosocial.com/articles/content-inspirations): Save LinkedIn posts, articles, Reddit threads and YouTube videos to Inspirations in the LigoAI extension, then turn them into posts in your voice. - [Prospects (CRM)](https://help.ligosocial.com/articles/prospects-crm): Save LinkedIn people as prospects from the LigoAI extension, then search, filter by stage, edit, label and open them from the CRM tab. - [LigoAI Chrome Extension Change Log](https://help.ligosocial.com/articles/private-extension-change-log): What is new in the LigoAI Chrome extension, newest first: features, improvements and fixes from version 2.0 to the current 2.5.0. - [How to upgrade the LigoAI Chrome Extension](https://help.ligosocial.com/articles/how-to-upgrade-the-ligoai-chrome-extension): Get the latest LigoAI Chrome extension right away: use the in-panel Update banner or update manually from Chrome's extensions page, and fix updates that stall. - [LinkedIn Lists: Save Searches & Access Them in One Click](https://help.ligosocial.com/articles/linkedin-lists-save-searches-access-them-in-one-click): Save LinkedIn post searches in the LiGo web app, add ready-made lists, build your own with filters, and reopen any list on LinkedIn in one click. - [Saving Leads from LinkedIn to LiGo CRM](https://help.ligosocial.com/articles/saving-leads-from-linkedin-to-ligo-crm): Save LinkedIn profiles and post authors to your LigoSocial CRM with a right-click, then filter, label, edit and export them in the Prospect Manager. ## Analytics and LigoBrain Read your LinkedIn analytics and help LigoBrain learn how you write. - [Understanding Your Analytics, Cognitive Dashboard, and LigoBrain](https://help.ligosocial.com/articles/understanding-your-analytics-cognitive-dashboard-and-ligobrain): What every LigoSocial Analytics tab and metric means, how your LinkedIn data syncs, and how to read and strengthen your LigoBrain score and memories. ## Company pages, teams and clients Post for a Company Page, invite delegates and manage ghostwriting clients. - [How LigoSocial Ghostwriting works for clients](https://help.ligosocial.com/articles/ghostwriting-client-space): After checkout you complete three short steps (profile and email, goals, LinkedIn), then answer your ghostwriter's questions by voice or text on your Ghostwriting page. You approve every post before... - [Setting Up LinkedIn Posting Permissions for Delegates](https://help.ligosocial.com/articles/setting-up-linkedin-posting-permissions-for-delegates): Connect your own LinkedIn account before inviting delegates, choose roles that can publish, keep the connection from expiring, and fix delegate publishing errors. - [Step-by-Step LinkedIn Company Page Setup](https://help.ligosocial.com/articles/step-by-step-linkedin-company-page-setup): Set up a LigoSocial account for your LinkedIn Company Page: find the right URL, connect the page as an admin, import your website and fix permission errors. - [Understanding LiGo's Delegate Access Feature](https://help.ligosocial.com/articles/understanding-ligo-s-delegate-access-feature): Invite teammates, ghostwriters or agencies to your LigoSocial workspace with Share Account Access, pick the right role, and manage or remove access. ## Integrations and API Connect LigoSocial to Claude, ChatGPT, Zapier, Make, Pabbly and your own AI key. - [How to Connect LigoSocial with ChatGPT (GPT and Custom GPT)](https://help.ligosocial.com/articles/how-to-connect-ligo-with-chatgpt-custom-gpt): Use the ready-made LigoSocial GPT or build your own custom GPT with an API key to write, publish and schedule LinkedIn posts from ChatGPT. - [Use your own AI key (BYOK)](https://help.ligosocial.com/articles/bring-your-own-ai-key): Lifetime deal and AppSumo users with BYOK unlocked can paste an OpenRouter key on the BYOK page. LigoSocial then uses your key for all AI work, with no credit limits. - [How to Connect LigoSocial with Claude (and Other AI Tools) via Connector](https://help.ligosocial.com/articles/how-to-connect-ligo-with-claude-and-other-ai-tools-via-connector): Add the LigoSocial MCP connector to Claude, ChatGPT or Perplexity, sign in with an email code, connect LinkedIn, then draft, publish and schedule posts from chat. - [Zapier Integration: Automate LinkedIn Tasks with LigoSocial](https://help.ligosocial.com/articles/zapier-integration-automate-linkedin-tasks-with-ligo): Connect LigoSocial to Zapier with your API key to publish, schedule, draft and repurpose LinkedIn posts from thousands of other apps. - [Automation with Pabbly Connect](https://help.ligosocial.com/articles/automation-with-pabbly-connect): Connect LigoSocial to Pabbly Connect with your API key and build workflows that publish, schedule, draft or repurpose LinkedIn posts from your other apps. - [Make.com Automation Guide](https://help.ligosocial.com/articles/make-com-automation-guide): Connect LigoSocial to Make.com with your API key, then build scenarios that publish, schedule, draft or repurpose LinkedIn posts from your other apps. ## Account, plans and billing Plans, credits, invoices, upgrades, cancelling and refunds. - [Plans, credits and invoices](https://help.ligosocial.com/articles/plans-credits-and-invoices): Your plan, credit balance, invoices and card are all on the Billing page (Settings, Manage Subscription). Plans and prices are listed on ligosocial.com/pricing. - [Cancel your LigoSocial subscription](https://help.ligosocial.com/articles/cancel-subscription): Open Manage Subscription (the Billing page), click Details, then Cancel subscription and follow the steps to Cancel my plan. You keep full access until the end of the period you paid for. - [I paid but my plan did not upgrade](https://help.ligosocial.com/articles/paid-but-plan-not-upgraded): Most often you are signed in with a different email than the one you paid with, or the payment is still confirming. Wait two minutes, sign out and back in with the checkout email, then contact... - [What is LigoSocial's refund policy?](https://help.ligosocial.com/articles/refund-policy): A free trial costs nothing if you cancel before it ends. After a charge, only the situations in our refund policy are refunded, such as an unused annual renewal within 14 days. ## Troubleshooting and support Fix common problems fast, or get in touch with our support team. - [Troubleshooting Post Generation Issues](https://help.ligosocial.com/articles/troubleshooting-post-generation-issues): Fix failed, slow, cut-off or generic posts when generating from your post ideas in LigoSocial, and know when and how to contact support. - [Why did LinkedIn disconnect, and how do I reconnect?](https://help.ligosocial.com/articles/why-did-linkedin-disconnect): LinkedIn ends every app connection after about 2 months, or sooner if access is revoked. Reconnect in Settings, Integrations, then reschedule any post that moved back to Drafts. - [Troubleshooting Theme Configuration Problems](https://help.ligosocial.com/articles/troubleshooting-theme-configuration-problems): Fix common content theme problems in LigoSocial: ideas that will not generate, a greyed-out Create Theme button, edits that do not save and generic ideas. - [Chrome Extension Quick Fix Guide](https://help.ligosocial.com/articles/chrome-extension-quick-fix-guide): Quick fixes for the LigoAI Chrome extension: update banner, account activation card, refreshing LinkedIn, a clean reinstall with email code sign-in, and support. - [Contact LigoSocial support](https://help.ligosocial.com/articles/contact-support): Click Contact Support in the app sidebar and send a ticket, or email support@ligosocial.com from your account email. We reply by email. ## Privacy and security How LigoSocial keeps your LinkedIn account and data safe, and how to delete it. - [Is LiGo safe for my LinkedIn account?](https://help.ligosocial.com/articles/is-ligo-safe-for-my-linkedin-account): Why LigoSocial is safe for your LinkedIn account: official API publishing, no password or cookie access, you approve every post, and how to check it yourself. - [Delete your LigoSocial account and data](https://help.ligosocial.com/articles/delete-your-account-and-data): Go to Settings, Profile, scroll to Delete Account, type delete my account and confirm. Your account and all its data are removed permanently and any active subscription is cancelled.