# Setting Up LinkedIn Posting Permissions for Delegates

Source: https://help.ligosocial.com/articles/setting-up-linkedin-posting-permissions-for-delegates

If teammates (delegates) will publish to LinkedIn for you, your own LinkedIn account has to be connected to LigoSocial first. Delegates post through your connection; they cannot connect or reconnect LinkedIn for you. This guide is for account owners setting up delegates, and for delegates whose posts are failing.

Delegate access is available on plans that include it; see Billing in the app.

## Step 1: Connect your LinkedIn account (owner only)

1. Sign in to LigoSocial with your own account, not as a delegate.
2. Open **Settings & Support** at the bottom of the sidebar, then go to **Settings**, or open https://app.ligosocial.com/settings#integrations.
3. Click **Integrations** in the settings menu.
4. In the **Connect Accounts** card, find **LinkedIn** and click **Connect**.
5. Approve access on LinkedIn.

When it works, the LinkedIn row shows **Connected as:** with your name, and the date the connection expires.

If a delegate opens the same page, they see **Delegate Access** with "Please login from the primary account to connect LinkedIn". That is expected: only the owner can connect LinkedIn.

## Step 2: Invite your delegates

Only invite delegates once LinkedIn shows as connected.

1. In **Settings**, click **Share Account Access**. (On a phone, you can also open the menu and use **ACCOUNT** > **Delegate Access**.)
2. In **Manage Account Access**, click **Invite Delegate**.
3. Enter their **Email** and choose a role:
   - **Admin (Full access)**
   - **Editor (Can manage content)**
   - **Viewer (View-only access)**: can look but cannot schedule or publish
4. Click **Send Invitation**.

Give **Editor** or **Admin** to anyone who needs to publish. For a full walkthrough of roles, see [Understanding LiGo's delegate access feature](https://help.ligosocial.com/articles/understanding-ligo-s-delegate-access-feature).

## How delegates work in your account

Once a delegate accepts, they open your workspace from the account menu at the bottom of their sidebar: click it, choose **Switch Account**, and pick your account (shown with their role, for example **Editor Access**). While they are in your account, a **DELEGATE** badge is shown.

Anything they publish or schedule goes out on your LinkedIn profile through your connection.

## Keep the connection active

LinkedIn connections expire after a while, and then nobody, including your delegates, can publish until you reconnect.

- **Watch the expiry date.** The LinkedIn row in **Settings** > **Integrations** shows "Expires on" with a date. In the last 7 days it turns amber and says "Expires in N days".
- **Look out for our email.** We email the account owner a few days before the connection expires.
- **Renew in one click.** When the connection is close to expiring or has expired, the button changes to **Refresh Connection**. Click it and approve access on LinkedIn again. If it shows **LinkedIn Connection Expired**, reconnect the same way.

Only the owner can renew. If you are a delegate, ask the owner to do it.

Agencies managing clients can use **Remind** on the **Agency Dashboard** to send a client a LinkedIn reconnect reminder.

## Troubleshooting

| Problem | What to do |
| --- | --- |
| Publishing fails with "You LinkedIn connection has been expired, please connect your LinkedIn account again" | The owner's LinkedIn connection has expired. The owner reconnects in **Settings** > **Integrations**, then the delegate retries the post from **Failed** in the **Publishing Hub**. |
| A post is in LigoSocial but not on LinkedIn | Check the **Failed** tab in the **Publishing Hub**, then check the LinkedIn connection in **Settings** > **Integrations** and reconnect if needed. |
| The delegate cannot schedule or publish at all | Their role is probably **Viewer**. The owner changes it to **Editor** or **Admin** in **Share Account Access**. |
| The delegate sees "Please login from the primary account to connect LinkedIn" | Expected. Only the owner can connect LinkedIn. |

## Contact support

If the problem continues, click the round **Contact Support** button at the bottom right of the screen (on a computer), or click **Settings & Support** at the bottom of the sidebar, then **Contact Support**. You can also email hi@ligosocial.com. Include the exact error message, who was publishing (owner or delegate), and a screenshot if you can.

## FAQ

**Why do I have to connect LinkedIn before inviting delegates?**
Delegates publish through your LinkedIn connection. Without it, every publish attempt fails.

**Can a delegate connect LinkedIn for me?**
No. Only the account owner can connect, reconnect or refresh the LinkedIn connection.

**How often do I need to reconnect?**
Whenever the connection nears its expiry date. Check the date in **Settings** > **Integrations**, and reconnect when you get our reminder email or see **Refresh Connection**.

**Which role should a delegate have to publish?**
**Editor** or **Admin**. **Viewer** is view-only.

## Related articles

- [Understanding LiGo's delegate access feature](https://help.ligosocial.com/articles/understanding-ligo-s-delegate-access-feature)
- [Post scheduling and publishing](https://help.ligosocial.com/articles/post-scheduling-publishing)